Power Dialer is an automated telephone dialing system that connects prospects with agents instantly when the previous call is finished. If the number is busy, disconnected, or does not answer, the AMC Power Dialer immediately moves to the next contact. It includes:
Outbound calling to contact lists
Compliance with regulations: get notified if a number is on the National Do Not Call Registry
Knowledgebase
Dynamic call scripts
Email follow-ups and scheduling follow-up calls
Data capture for call disposition, call notes and results
SMS notifications to customers in case their calls have been missed with a promise that an agent will call back
