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Description. In this Guide, a flow of how to Enable the ‘Use My Number’ feature in Creatio is described

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1. To start the configuration you should find a callflow for the outgoing call ‘no_match’. Enter the corresponding cluster Portal:

   1. US cluster - https://portal.velvetel.net/uiv2/

   2. EU cluster - https://portal-eu.pbx-cloud.velvetel.net/monster-ui/

2. Enter your

   1. Username

   2. Password

   3. Account Name

3. Click on the 'Apps' icon in the upper bar (Fig.1) 
   Fig. 1 Location of the 'Apps' icon 

   

4. Select ‘Callflows’ application (Fig. 2)
   Fig. 2 Location of the ‘Callflows’ application

   

5. Click on the ‘Callflows’ section (Fig. 3)
   Fig.3 Selection of the ‘Callflows’ element

   

6. Find ‘no_match’ call flow in the left-side menu (Fig. 4)
   Fig. 4 Left-side menu

   

7. In the right-side menu open a ‘Caller-ID’ section (1) to find a ‘Keep CID’ element (2). And drag ‘Keep CID' element directly on the ‘Callflow’ block (3) (Fig. 5)
   Fig. 5 Location and Selection of ‘Keep CID’ element
   

   

8. In the opened modal window select the ‘P-Preferred-Identity’ Header. (Fig. 6) NOTE: This Header must be selected in the Creatio for the ‘Use My Number’ feature configuration. To know more, see the following guide: Use My Number Feature
   Fig. 6 ‘P-Preferred-Identity’ Header selection

   

9. To set prioritization of the several Header that are selected, point and hold the curson against the drug-n-drop control (1) and move upside-down the Header (2) (Fig. 7)
   Fig. 7 Drug-n-Drop actions

   

10. Select next callflow element according to your requirements