Content Comparison

This guide describes how to set up a ‘Content Security Policy’ setting to avoid reauthorization of the connector.

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1. Go to ‘System designer’ by clicking on the ‘Gear’ icon (1) and selecting ‘Content Security Policy' (2) (Fig. 1)
   Fig. 1 Selecting the 'Content Security Policy’ section

   

2. Click on the ‘Add source’ button (Fig. 2)
   Fig. 2 ‘Add source’ button

   

   1. Fill in ‘Source URL’ (1) field with the required URL https://[my-instance-domain.my].connect.aws/ (this URL with ccp-v2/ extension is used as ‘InstansceURL’ in the Telephony settings). Then To add the Directives, press the ‘+ New’ button and select ‘frame-src’ option (2). Press the ‘Save all’ (3) and ‘Save’ button (4) (Fig. 3)
      Fig. 3 Setting of the ‘Content Security Policy’ section

      

      
      

   2. To work with Chat sessions

      1. Source URL https://participant.connect.[region].amazonaws.com/. [region] could be found after the authorization https://signin.aws.amazon.com/  (Fig. 4)
         Fig. 4 [region] location

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      2. Directives connect-src, script-src

   3. For work with transferred files

      1. Source URL has the follwowing structure https://[nameOfBucket].s3.[region].amazonaws.com/

         1. [nameOfBucket] can be found ‘Amazon Connect’ → ‘Data storage’ → ‘Attachments’ (Fig. 5)
            Fig. 5 [nameOfBucket] location

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         2. [region] can be found in the S3 Cervice (Fig. 6)
            Fig. 6 [region] location

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            1. Please note: If the storage is not on the S3, then as a Source URL a direct link to this different storage should be used

         3. Directives connect-src