Messages finished

Action : Messages finished

Origin system and event:

In

Talkdesk

when

a messaging conversations ends

then

Chat finished

Mapping of fields in automation : 

Interaction id - {{interaction_id}}
EventName - {{event}}
Conversation URL - {{conversation_history_url}}
Touchpoint value - {{touchpoint_value}}
Time - {{time.now}}
Note - {{notes}} 
Disposition name - {{disposition_name}}