General Product Description

Power Dialer is an automated telephone dialing system that connects prospects with agents instantly when the previous call is finished. If the number is busy, disconnected, or does not answer, the AMC Power Dialer immediately moves to the next contact. It includes:

• Outbound calling to contact lists

• Compliance with regulations: get notified if a number is on the National Do Not Call Registry

• Knowledgebase

• Dynamic call scripts

• Email follow-ups and scheduling follow-up calls

• Data capture for call disposition, call notes and results

• SMS notifications to customers in case their calls have been missed with a promise that an agent will call back

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