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Artemiy Firsov

Support Team

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The instruction below should be done for 2 endpoints

  1. VvtTalkDeskWebHookHandler.svc

  2. VvtTalkdeskChatWebhookHandler.svc
    Simply replacing “VvtTalkdeskChatWebhookHandler” with “VvtTalkDeskWebHookHandler” in the instruction below allows for the setup of the VvtTalkDeskWebHookHandler endpoint. Please also make sure that for VvtTalkDeskWebHookHandler the namespace is set to
    Terrasoft.Configuration.VvtTalkDeskWebHookHandlerNamespace.VvtTalkDeskWebHookHandler

Note

The instruction is missing the setup of the previous handler for calls data sync, but it should already be configured on live instances

In order for the TalkDesk connector to work, you will need to set up the anonymous endpoint on your Creatio server using the instruction below

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