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Prerequisites

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  1. Go to the Amazon Connect. 

  2. Connect Creatio URL by adding the Creatio domain to the Instance in the [Approved origins] section. (Fig. 1)

    Fig. 1. Allowing Creatio URL connecting by adding the Creatio domain

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  3. After that, the connection settings will be applied to Creatio. See the Amazon Connect User guide to find the settings configured by the user.