Call functions in Power Dialer

Click [Open] to open the activity (Fig. 1)
Fig. 1. Opening the activity
To make a call, click [Make a call] and select the number you are going to call and click on it (Fig. 2)
Fig. 2. Selecting the number to call
The call will be started (Fig. 3)
Fig. 3. Waiting for an answer
When the call is answered, functions related to the call will appear
You can mute yourself (Fig. 4)
Fig. 4. Muting yourself during the call
You can put the call on hold (Fig. 5)
Fig. 5. Putting the call on hold
You can transfer the call to a certain extension (Fig. 6)
Fig. 6. Transferring the call to a certain extension
You can use the dial pad (Fig. 7)
Fig. 7. Using the dial pad
You can use the [Knowledge base] and a [Call script] during the call (Fig. 8)
Fig. 8. Using the [Knowledge base] and a [Call script] during the call
To end the call, press the red hang-up button (Fig. 9)
Fig. 9. Ending the call

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