In this section all Automations that can be configured and applied are described.
Setup Automations on the Talkdesk side
Go to the TalkDesk portal using your address.
Click on the ‘Builder’ section (Fig. 1)
Fig.1 ‘Builder’ section locationSelect ‘Integrations’ (1) and 'Talkdesk Creatio Connector (2) (Fig. 2)
Fig. 2 Further configuration stepsTo edit certain Automation click on the ‘pencil’ button (Fig. 3)
Fig. 3 Editing initiation