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In this section all Automations that can be configured and applied are described.

Setup Automations on the Talkdesk side

  1. Go to the TalkDesk portal using your address.

  2. Click on the ‘Builder’ section (Fig. 1)
    Fig.1 ‘Builder’ section location

    image-20240718-120001.png

  3. Select ‘Integrations’ (1) and 'Talkdesk Creatio Connector (2) (Fig. 2)
    Fig. 2 Further configuration steps

    image-20240722-095015.png
  4. To edit certain Automation click on the ‘pencil’ button (Fig. 3)
    Fig. 3 Editing initiation

    image-20240722-114558.png


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