Warm transfer is finished

Action : Transfer call answered

Origin system and event:

In

Talkdesk

when

a warm transfer is finished

then

Transfer call answered

Mapping of fields in automation : 

Interaction id - {{interaction_id}}
Event name - {{event}}
From - {{talkdesk_phone_number}}
To - {{contact.phone}}
Start date -{{time.now}}
Agent email - {{agent.email}}
Previus agent email - {{previous_agent.email}}
Transfer number - {{forwarded_phone_number}}
Complited transfers - {{completed_transfers}}