/
TranscriptionAvailable

TranscriptionAvailable

Owned by Support Team
Last updated: Jul 26, 2024

Action : TranscriptionAvailable

Origin system and event:

In

Talkdesk

when

a messaging conversations transcription is available

then

Transcript for chat is available

Mapping of fields in automation : 

Interaction id - {{interaction_id}}
EventName - transctipt_is_available
Transcription - {{conversation_transcription}}

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