/
TranscriptionAvailable
TranscriptionAvailable
- Support Team
Owned by Support Team
Action : TranscriptionAvailable
Origin system and event:
In
Talkdesk
when
a messaging conversations transcription is available
then
Transcript for chat is available
Mapping of fields in automation :
Interaction id - {{interaction_id}}
EventName - transctipt_is_available
Transcription - {{conversation_transcription}}
, multiple selections available,
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