Outbound call is ringing

Action : 

Call changed event action

Origin system and event:

In

Talkdesk

when

an outbound call is ringing

then

Call changed event action

Mapping of fields in automation : 

Interaction id - {{interaction_id}}
Event name - {{event}}
From - {{talkdesk_phone_number}}
To - {{contact_phone_number}}
Agent email - {{agent.email}}/{{account.email}}
Start date = {{time.now}}